Last updated 21 August 2026
Privacy policy.
The short version: we collect what you give us so we can reply to you, our advertising tags measure whether the site works, and we do not sell your information to anyone.
Who we are
BedRock IT is a managed IT services provider based in New Zealand. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. It is written to comply with the New Zealand Privacy Act 2020.
What we collect
We collect personal information in three ways:
- Contact form — when you send an enquiry we receive the details you type: your name, company, email address, phone number, team size and message.
- Direct contact — if you phone, email or message us on WhatsApp or Messenger, we receive whatever you choose to share, handled under that platform’s own terms.
- Technical data — like most websites, our hosting provider records standard server logs (IP address, browser type, pages requested) and our advertising tags set cookies and similar identifiers, described below.
How we use it
Enquiry details are used to respond to you and, if we end up working together, to set up your account and agreement. We do not sell personal information, and we do not add you to a mailing list because you asked us a question.
Advertising and analytics
We use Google’s tag (gtag.js) to measure how the site is used and whether our advertising leads to enquiries. It records page views and fires an event when the contact form is submitted successfully. We do not pass the details you type into the form to Google.
We also use Meta's pixel (Facebook and Instagram), which records page views and sets cookies to measure how our advertising performs and to build advertising audiences. When the contact form is submitted successfully it reports that an enquiry happened, without the details you typed.
You can limit this measurement through your browser’s cookie controls, Google’s Ads Settings (adssettings.google.com), and Meta’s Ad Preferences.
Who we share it with
We use a small number of service providers to run this site, and information passes through them only to the extent needed to do their job:
- Vercel — hosts the website and processes standard server logs.
- Resend — delivers contact form enquiries to our inbox as email.
- Google — advertising measurement, as described above.
- Meta — advertising measurement, as described above.
How long we keep it
Enquiries stay in our email for as long as they are useful for responding to you and keeping a record of our correspondence. If you would like an enquiry deleted, ask and we will remove it.
Your rights
Under the Privacy Act 2020 you can ask us for a copy of the personal information we hold about you, and ask us to correct it. Contact us using the details below and we will respond promptly.
If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this policy
If we change how we handle personal information, we will update this page. The date at the top reflects the latest revision.
Contact us about privacy
Email info@bedrock-it.co.nz or call +64 21 0235 5670.